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Platform Terms

ITSMI Terms of Service

Last updated: September 27, 2026 • Effective immediately

1. Acceptance of Terms

By creating an account, accessing the ITSMI application, purchasing a physical NFC smart card, or subscribing to our SaaS services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not use our services.

2. Accounts & Unique Usernames

  • Handle Allocation: Usernames (itsmi.com/card/username) are unique identifiers assigned on a first-come, first-served basis.
  • Trademark Protection: We reserve the right to reclaim usernames that violate trademarks, impersonate public figures, or engage in domain-squatting.
  • Account Security: You are responsible for maintaining the confidentiality of your account credentials.

3. Subscriptions, Free Trials & Billing

ITSMI offers both a Free tier and an upgraded ITSMI Pro membership:

7-Day Free Trial: New Pro subscribers receive a 7-day risk-free trial. You will not be billed if you cancel prior to the expiration of the 7-day trial period.

Monthly Billing: After the trial concludes, your subscription automatically renews at $15.00 USD/month unless cancelled.

1-Click Cancellation: You can cancel your subscription at any time with one click through the Stripe Customer Billing Portal accessible in your Dashboard Settings. Upon cancellation, your Pro benefits remain active until the end of the paid billing cycle.

Refunds: Subscription fees are non-refundable once billed for an active monthly billing period, except where required by law.

4. Physical NFC Smart Cards

ITSMI physical smart cards utilize standard ISO 14443 Type A NFC chips (NTAG213/215/216) designed to trigger public profile URLs on compatible smartphones:

  • Cards do not require charging or batteries.
  • The physical card stores only a stable redirect link (/c/[publicId]) and cannot be read to extract personal contact details directly.
  • If a card is lost or stolen, you can immediately suspend or unlink the card from your dashboard to prevent unauthorized scanning.

5. Acceptable Use Policy

You agree not to use ITSMI to:

  • Publish misleading, deceptive, fraudulent, or malicious contact data.
  • Distribute malware, phishing links, or unsolicited spam.
  • Infringe upon intellectual property, trademark, or privacy rights of any third party.

Accounts violating these guidelines will be suspended or permanently terminated without refund.

6. Limitation of Liability

ITSMI is provided on an “as is” and “as available” basis. In no event shall ITSMI or its affiliates be liable for any indirect, incidental, punitive, or consequential damages arising from the use of or inability to use the platform, smartphone hardware incompatibility, or unauthorized access to your account.

7. Questions & Support

For questions regarding these Terms or billing inquiries, please contact our support team at:

support@itsmi.com • ITSMI